Q: What is the process for ordering a custom cake?
A: To order a custom cake, you can either fill out our online order form or contact us directly via email bakedbyginelle@gmail.com. We’ll discuss your preferences, including cake flavor, filling, frosting, and design, and provide you with a quote. Once you’ve confirmed your order, we require a deposit to secure your date.
Q: How far in advance do I need to order a custom cake?
A: We recommend placing your order at least 2-3 weeks in advance, especially for larger or more complex designs. However, we do our best to accommodate last-minute orders whenever possible, so don’t hesitate to contact us even if your event is coming up soon.
Q: Do you offer gluten-free, dairy-free, or vegan cake options?
A: Yes, we offer gluten-free, dairy-free, and vegan cake options upon request. Just let us know about any dietary restrictions or preferences when you place your order, and we’ll work with you to create a cake that meets your needs.
Q: How do I store my custom cake before serving?
A: We recommend storing your cake in the refrigerator until shortly before serving. If you need to store it for longer, you can freeze it for up to a month. We’ll provide you with detailed storage and serving instructions when you pick up your cake.
Q: What forms of payment do you accept?
A: We accept cash and all major credit cards. We require a deposit to secure your date, and full payment is due upon pickup of your cake.